ER605 V2 after Upgrade to 2.1.3 shows DISCONNECTED
This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.ER605 V2 after Upgrade to 2.1.3 shows DISCONNECTED
This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Hello friends
after Upgrade to 2.1.3 I have a problem at 2 customers, both have VDSL modems so ER605 connects over PPPOE to the internet.
After some hours, both ER605 are showing DISCONNECTED on Omada.
Everything is working, but you cant manage the router any more. If we restart the router (take off the power cord), it is showing CONNECTED again, but only for few hours...
Is it a bug or a feature? 
please, solve it...
thank you
Regards
Alex
- Copy Link
- Subscribe
- Bookmark
- Report Inappropriate Content
Hi All,
A newer 2.1.4 Beta firmware has been released for trial, please follow the post link below for details.
ER605 V2_2.1.4_Build 20230720 Beta Firmware For Trial (Released on July 21st, 2023)
- Copy Link
- Report Inappropriate Content
Hi @kogan,
Thank you so much for taking the time to post the issue on TP-Link community!
To better assist you, I've created a support ticket via your registered email address, and escalated it to our support engineer to look into the issue. The ticket ID is TKID230709001, please check your email box and ensure the support email is well received. Thanks!
Once the issue is addressed or resolved, welcome to update this topic thread with your solution to help others who may encounter the same issue as you did.
Many thanks for your great cooperation and patience!
- Copy Link
- Report Inappropriate Content
I have this exact same issue after upgrading my ER605 V2 Router to version 2.2.0. Please let me know if there is anything I can do.
Thank you,
- Copy Link
- Report Inappropriate Content
- Copy Link
- Report Inappropriate Content
Same here after upgrading my ER605 V2 Router to version 2.2.0
- Copy Link
- Report Inappropriate Content
- Copy Link
- Report Inappropriate Content
- Copy Link
- Report Inappropriate Content
Thanks, captain obvious ;-)
The main problem is - after disconnecting the powercord, after 2-3 hours the router is in "disconnected" status.
So, it does not help to let it reboot @ night, because it wouldnt work :-(
- Copy Link
- Report Inappropriate Content
Thank you so much for taking the time to post the issue on TP-Link community!
To better assist you, I've created a support ticket via your registered email address, and escalated it to our support engineer to look into the issue. The ticket ID is TKID230717052, please check your email box and ensure the support email is well received. Thanks!
Once the issue is addressed or resolved, welcome to update this topic thread with your solution to help others who may encounter the same issue as you did.
Many thanks for your great cooperation and patience!
- Copy Link
- Report Inappropriate Content
Thank you so much for taking the time to post the issue on TP-Link community!
To better assist you, I've created a support ticket via your registered email address, and escalated it to our support engineer to look into the issue. The ticket ID is TKID230717145, please check your email box and ensure the support email is well received. Thanks!
Once the issue is addressed or resolved, welcome to update this topic thread with your solution to help others who may encounter the same issue as you did.
Many thanks for your great cooperation and patience!
- Copy Link
- Report Inappropriate Content
Thanks Clive. Response email sent.
- Copy Link
- Report Inappropriate Content
Information
Helpful: 1
Views: 2482
Replies: 16
Voters 1
