ER605 V2 after Upgrade to 2.1.3 shows DISCONNECTED
ER605 V2 after Upgrade to 2.1.3 shows DISCONNECTED
Hello friends
after Upgrade to 2.1.3 I have a problem at 2 customers, both have VDSL modems so ER605 connects over PPPOE to the internet.
After some hours, both ER605 are showing DISCONNECTED on Omada.
Everything is working, but you cant manage the router any more. If we restart the router (take off the power cord), it is showing CONNECTED again, but only for few hours...
Is it a bug or a feature?
please, solve it...
thank you
Regards
Alex
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I didnt get any mail...sorry
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Hi @kogan
We have sent an email from support forum email to your registered email address on our forum. If you don't receive any emails, can you look for it in your junk box?
Email address title: [TP-Link Support]-[TKID230709001] [Forum ID 613972] ER605 V2 after Upgrade to 2.1.3 shows DISCONNECTED
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Hello,
I get the same issue. It can be solved by restarting the router (remove the power cord and plug it back in) but after a few hours it does it again.
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Hi All,
A newer 2.1.4 Beta firmware has been released for trial, please follow the post link below for details.
ER605 V2_2.1.4_Build 20230720 Beta Firmware For Trial (Released on July 21st, 2023)
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unfortunately this "downgrade" isnt the solution.
After restarting Router with 2.1.3 or 2.2.0 it goes to "configurating" state for about 12 Minutes, after that router goes in "disconnected" state.
Router does not allow to "update" firmware whils it is in "configurating" state. please, provide us another solution. I have for example NO possibility to drive 600KM to my customer for reseting the router.
Controller FW is already 5.11.10
I'll proof, if the same problem also exists on 5.9.32
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