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Solution Solution to ER605 V2 2.2.0 May Cause OpenVPN Failure With "Common errors for VPN policies" [Closed]

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Solution Solution to ER605 V2 2.2.0 May Cause OpenVPN Failure With "Common errors for VPN policies" [Closed]

SolutionSolution to ER605 V2 2.2.0 May Cause OpenVPN Failure With "Common errors for VPN policies" [Closed]
Solution to ER605 V2 2.2.0 May Cause OpenVPN Failure With "Common errors for VPN policies" [Closed]
2023-07-12 05:44:55 - last edited 2023-11-17 07:15:55
Tags: #Official #Highlighted Thread #VPN
Model: ER605 (TL-R605)  
Hardware Version: V2
Firmware Version: 2.2.0 Build 20230629

This Article Applies to:

 

ER605_V2_2.2.0 Build 20230629

 

Issue Description/Phenomenon:

 

Recently we received feedback regarding the OpenVPN failure issue after the new firmware upgrade of ER605 V2 2.2.0 Build 20230629. Before the firmware upgrade, the existing OpenVPN Server(s) configured on ER605 v2 via the Omada Controller are working properly. After the firmware upgrade, OpenVPN stopped working, when trying to delete the exsiting configuration or attempting to re-create new ones, the controller may pop up with the error of "Common errors for VPN policies".

 

Note that the issue only occurred with ER605 V2 in Controller mode, that is, the issue does not exist with the ER605 V2 in Standalone mode.

 

Related Post:

 

     TP-ER605 V2 2.2.0 Build 20230629 Rel.64012 "Common errors for VPN policies"

     ER605 - Updated Firmware, VPN Failure

 

Available Solutions:

 

We are putting this matter at the highest priority, our team is actively investigating this matter to identify and resolve the underlying cause as quickly as possible. And this issue is expected to be fixed in the upcoming official release.
 

At present, if you happen to suffer from the issue described above, please refer to the following workaround to get the VPN back to work:

 

  1. Please forget and re-adopt the ER605. You may go to Devices and click your router, go to Config > Manage Device > Forget This Device > Forget, then adopt it again.
  2. If you do not want to go through this forget and re-adopt procedures, you may try to roll back to the previous official firmware ER605 V2 2.1.2 Build 20230210.

 

Update on July 21st 2023:

 

Thank you for your great patience while we were working on the issues.

 

The disconnected issue has been fixed, and a new Beta firmware is released for trial now.

ER605 V2_2.1.4_Build 20230720 Beta Firmware For Trial (Released on July 21st, 2023)

 

Please take your time to install the above firmware and confirm the issue is resolved for you.

 

Feedback:

 

If the issue persists, please comment below or reach out to our dedicated support team with the following information:

  • Your Controller version.
  • Your ER605 V2 current firmware version with the build.
  • A detailed issue description, and the steps you have already tried before.

 

If this was helpful, welcome to give us Kudos by clicking the upward triangle below.

If there is anything unclear in this solution post, please feel free to comment below.

 

To submit a new different issue, please Start a New Thread for better assistance.

Thank you for your support and contribution to TP-Link Community!

 

Best Regards! If you are new to the forum, please read: Howto - A Guide to Use Forum Effectively. Read Before You Post. Look for a model? Search your model NOW Official and Beta firmware. NEW features! Subscribe for the latest update! ☛Download Beta Here☚ ☛ ★ Configuration Guide ★ ☚ ☛ ★ Knowledge Base ★ ☚ ☛ ★ Troubleshooting ★ ☚ ● Be kind and nice. ● Stay on the topic. ● Post details. ● Search first. ● Please don't take it for granted. ● No email confidentiality should be violated. ● S/N, MAC, and your true public IP should be mosaiced.
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11 Reply
Re:Solution to ER605 V2 2.2.0 Firmware May Cause OpenVPN Failure With "Common errors for VPN policies"
2023-07-23 22:18:27

  @Clive_A 

 

Same issue, but on a

 

Model: ER7206 v1.0

Firmware Version:

1.3.1 Build 20230525 Rel.66228

 

I can't delete, edit or even create a new VPN. 

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#2
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Re:Solution to ER605 V2 2.2.0 Firmware May Cause OpenVPN Failure With "Common errors for VPN policies"
2023-07-24 00:40:15

Hi @DaKings 

Does the solution above help you fix the issue?

Best Regards! If you are new to the forum, please read: Howto - A Guide to Use Forum Effectively. Read Before You Post. Look for a model? Search your model NOW Official and Beta firmware. NEW features! Subscribe for the latest update! ☛Download Beta Here☚ ☛ ★ Configuration Guide ★ ☚ ☛ ★ Knowledge Base ★ ☚ ☛ ★ Troubleshooting ★ ☚ ● Be kind and nice. ● Stay on the topic. ● Post details. ● Search first. ● Please don't take it for granted. ● No email confidentiality should be violated. ● S/N, MAC, and your true public IP should be mosaiced.
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#3
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Re:Solution to ER605 V2 2.2.0 Firmware May Cause OpenVPN Failure With "Common errors for VPN policies"
2023-08-24 10:40:55

  @Clive_A Can v1 use v2 firmware? 

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#4
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Re:Solution to ER605 V2 2.2.0 Firmware May Cause OpenVPN Failure With "Common errors for VPN policies"
2023-08-24 10:45:07

  @Clive_A 

 

I am having the same problem.

 

Model: TL-R605 V1.0

version : 1.3.0 

 

  

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#5
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Re:Solution to ER605 V2 2.2.0 Firmware May Cause OpenVPN Failure With "Common errors for VPN policies"
2023-08-25 01:38:27

Hi @QSentral 

QSentral wrote

  @Clive_A Can v1 use v2 firmware? 

No.

Best Regards! If you are new to the forum, please read: Howto - A Guide to Use Forum Effectively. Read Before You Post. Look for a model? Search your model NOW Official and Beta firmware. NEW features! Subscribe for the latest update! ☛Download Beta Here☚ ☛ ★ Configuration Guide ★ ☚ ☛ ★ Knowledge Base ★ ☚ ☛ ★ Troubleshooting ★ ☚ ● Be kind and nice. ● Stay on the topic. ● Post details. ● Search first. ● Please don't take it for granted. ● No email confidentiality should be violated. ● S/N, MAC, and your true public IP should be mosaiced.
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#6
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Re:Solution to ER605 V2 2.2.0 Firmware May Cause OpenVPN Failure With "Common errors for VPN policies"
2023-08-25 01:50:38

Hi @QSentral 

Thanks for posting in our business forum.

This issue only exists on the ER605 V2 with 2.2.0 firmware during that period of time and 2.2.0 was removed from anywhere on our official sites. V2 firmware is also not applicable to the V1 hardware.

Full-screen screenshot of your error. Firmware with the exact build of your device. Omada Controller type and version.

Best Regards! If you are new to the forum, please read: Howto - A Guide to Use Forum Effectively. Read Before You Post. Look for a model? Search your model NOW Official and Beta firmware. NEW features! Subscribe for the latest update! ☛Download Beta Here☚ ☛ ★ Configuration Guide ★ ☚ ☛ ★ Knowledge Base ★ ☚ ☛ ★ Troubleshooting ★ ☚ ● Be kind and nice. ● Stay on the topic. ● Post details. ● Search first. ● Please don't take it for granted. ● No email confidentiality should be violated. ● S/N, MAC, and your true public IP should be mosaiced.
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#7
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Re:Solution to ER605 V2 2.2.0 Firmware May Cause OpenVPN Failure With "Common errors for VPN policies"
2023-08-25 02:20:22

  @Clive_A here is the screen shot and version info.

 

Model: TL-R605 v1.0 

Hardware Version: V1

Firmware Version: 1.3.0 Build 20230511 Rel.51317

Omada Controller Version: 5.9.31

 

 

thanks.

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#8
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Re:Solution to ER605 V2 2.2.0 Firmware May Cause OpenVPN Failure With "Common errors for VPN policies"
2023-08-25 02:44:53

Hi @QSentral

What happened before this error popped up? Did you update the firmware of the controller? Or the router?

What has been changed recently?

 

I think you can follow the original solution to fix this. Forget and readopt the ER605.

In the meantime, I cannot guarantee there will be firmware to fix this recently on ER605 V1 as it is EOL. TP-Link End of Life Products

Best Regards! If you are new to the forum, please read: Howto - A Guide to Use Forum Effectively. Read Before You Post. Look for a model? Search your model NOW Official and Beta firmware. NEW features! Subscribe for the latest update! ☛Download Beta Here☚ ☛ ★ Configuration Guide ★ ☚ ☛ ★ Knowledge Base ★ ☚ ☛ ★ Troubleshooting ★ ☚ ● Be kind and nice. ● Stay on the topic. ● Post details. ● Search first. ● Please don't take it for granted. ● No email confidentiality should be violated. ● S/N, MAC, and your true public IP should be mosaiced.
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#9
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Re:Solution to ER605 V2 2.2.0 Firmware May Cause OpenVPN Failure With "Common errors for VPN policies"
2023-08-25 03:50:44

  @Clive_A 

 

Yes, I updated the firmware from v1.2 to v1.3.0. and I updated the controller from v4 to v5 as well. 

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#10
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Re:Solution to ER605 V2 2.2.0 Firmware May Cause OpenVPN Failure With "Common errors for VPN policies"
2024-02-05 00:21:25

  @QSentral 

 

big time later, AGAIN openvpn issus with omada, probably oging for a dedicated vpn server elsewere

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#11
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12

Information

Helpful: 0

Views: 2364

Replies: 11

Tags

Official Highlighted Thread VPN
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