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EAP225-Outdoor - constant disconnect/reconnect

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EAP225-Outdoor - constant disconnect/reconnect

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EAP225-Outdoor - constant disconnect/reconnect
EAP225-Outdoor - constant disconnect/reconnect
2024-02-07 00:12:00
Tags: #Network Connectivity
Model: EAP225-Outdoor  
Hardware Version: V3
Firmware Version: 5.1.1 Build 20230921 Rel. 63318(4555)

For the past few months, my EAP22g-Outdoor has constantly been connecting and disconnecting for no apparent reason. It will stay in a disconnected state for hours before the cycle begins again. See sample from the log below:

 

2024-01-27 06:53:46 AM DEVICE    INFO        [ap:Outdoor-AP:9C-A2-F4-FD-D6-1A] was connected.

2024-01-27 06:58:48 AM DEVICE    ERROR       [ap:Outdoor-AP:9C-A2-F4-FD-D6-1A] was disconnected.

2024-01-27 04:23:35 PM DEVICE    INFO        [ap:Outdoor-AP:9C-A2-F4-FD-D6-1A] was connected.

2024-01-27 04:28:39 PM DEVICE    ERROR       [ap:Outdoor-AP:9C-A2-F4-FD-D6-1A] was disconnected.

2024-01-27 10:03:51 PM DEVICE    INFO        [ap:Outdoor-AP:9C-A2-F4-FD-D6-1A] was connected.

2024-01-27 10:08:59 PM DEVICE    ERROR       [ap:Outdoor-AP:9C-A2-F4-FD-D6-1A] was disconnected.

2024-01-28 02:10:38 AM DEVICE    INFO        [ap:Outdoor-AP:9C-A2-F4-FD-D6-1A] was connected.

2024-01-28 02:15:39 AM DEVICE    ERROR       [ap:Outdoor-AP:9C-A2-F4-FD-D6-1A] was disconnected.

2024-01-28 06:58:39 AM DEVICE    INFO        [ap:Outdoor-AP:9C-A2-F4-FD-D6-1A] was connected.

2024-01-28 07:03:39 AM DEVICE    ERROR       [ap:Outdoor-AP:9C-A2-F4-FD-D6-1A] was disconnected.

2024-01-28 08:56:21 AM DEVICE    INFO        [ap:Outdoor-AP:9C-A2-F4-FD-D6-1A] was connected.

2024-01-28 09:01:29 AM DEVICE    ERROR       [ap:Outdoor-AP:9C-A2-F4-FD-D6-1A] was disconnected.

2024-01-28 10:45:35 AM DEVICE    INFO        [ap:Outdoor-AP:9C-A2-F4-FD-D6-1A] was connected.

2024-01-28 10:50:39 AM DEVICE    ERROR       [ap:Outdoor-AP:9C-A2-F4-FD-D6-1A] was disconnected.

2024-01-28 04:57:42 PM DEVICE    INFO        [ap:Outdoor-AP:9C-A2-F4-FD-D6-1A] was connected.

2024-01-28 05:02:50 PM DEVICE    ERROR       [ap:Outdoor-AP:9C-A2-F4-FD-D6-1A] was disconnected.

2024-01-29 07:43:30 AM DEVICE    INFO        [ap:Outdoor-AP:9C-A2-F4-FD-D6-1A] was connected.

2024-01-29 07:48:30 AM DEVICE    ERROR       [ap:Outdoor-AP:9C-A2-F4-FD-D6-1A] was disconnected.

2024-01-31 06:40:37 AM DEVICE    INFO        [ap:Outdoor-AP:9C-A2-F4-FD-D6-1A] was connected.

2024-01-31 06:45:43 AM DEVICE    ERROR       [ap:Outdoor-AP:9C-A2-F4-FD-D6-1A] was disconnected.

2024-01-31 09:33:57 PM DEVICE    INFO        [ap:Outdoor-AP:9C-A2-F4-FD-D6-1A] was connected.

2024-01-31 09:39:03 PM DEVICE    ERROR       [ap:Outdoor-AP:9C-A2-F4-FD-D6-1A] was disconnected.

2024-02-01 02:41:25 AM DEVICE    INFO        [ap:Outdoor-AP:9C-A2-F4-FD-D6-1A] was connected.

2024-02-01 02:46:33 AM DEVICE    ERROR       [ap:Outdoor-AP:9C-A2-F4-FD-D6-1A] was disconnected.

2024-02-03 02:49:25 PM DEVICE    INFO        [ap:Outdoor-AP:9C-A2-F4-FD-D6-1A] was connected.

2024-02-03 02:54:26 PM DEVICE    ERROR       [ap:Outdoor-AP:9C-A2-F4-FD-D6-1A] was disconnected.

2024-02-04 02:54:16 AM DEVICE    INFO        [ap:Outdoor-AP:9C-A2-F4-FD-D6-1A] was connected.

2024-02-04 02:59:17 AM DEVICE    ERROR       [ap:Outdoor-AP:9C-A2-F4-FD-D6-1A] was disconnected.

2024-02-04 09:05:17 AM DEVICE    INFO        [ap:Outdoor-AP:9C-A2-F4-FD-D6-1A] was connected.

2024-02-04 09:10:27 AM DEVICE    ERROR       [ap:Outdoor-AP:9C-A2-F4-FD-D6-1A] was disconnected.

2024-02-04 05:49:21 PM DEVICE    INFO        [ap:Outdoor-AP:9C-A2-F4-FD-D6-1A] was connected.

2024-02-04 05:54:27 PM DEVICE    ERROR       [ap:Outdoor-AP:9C-A2-F4-FD-D6-1A] was disconnected.

2024-02-04 11:46:27 PM DEVICE    INFO        [ap:Outdoor-AP:9C-A2-F4-FD-D6-1A] was connected.

2024-02-04 11:51:28 PM DEVICE    ERROR       [ap:Outdoor-AP:9C-A2-F4-FD-D6-1A] was disconnected.

2024-02-05 05:47:02 AM DEVICE    INFO        [ap:Outdoor-AP:9C-A2-F4-FD-D6-1A] was connected.

2024-02-05 05:52:08 AM DEVICE    ERROR       [ap:Outdoor-AP:9C-A2-F4-FD-D6-1A] was disconnected.

2024-02-05 09:57:07 AM DEVICE    INFO        [ap:Outdoor-AP:9C-A2-F4-FD-D6-1A] was connected.

2024-02-05 10:02:08 AM DEVICE    ERROR       [ap:Outdoor-AP:9C-A2-F4-FD-D6-1A] was disconnected.

2024-02-05 02:31:51 PM DEVICE    INFO        [ap:Outdoor-AP:9C-A2-F4-FD-D6-1A] was connected.

2024-02-05 02:37:08 PM DEVICE    ERROR       [ap:Outdoor-AP:9C-A2-F4-FD-D6-1A] was disconnected.

 

Yesterday, I had enough and removed it from the controller and "forgot" it. I then noticed that it visible and "managed by third party" (or something to that effect) and I remembered the standalone option. 

I logged in to the EAP, reset and configured as standalone and it seems to have been rocksolid since - 19 hours uptime at the moment.

 

Any ideas as to why?

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#1
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8 Reply
Re:EAP225-Outdoor - constant disconnect/reconnect
2024-02-07 03:16:54

  @Cozz 

 

Did you have more than one available root AP? I have seen once where a normally solid meshed 225-outdoor latched onto a faint root node over a better local choice...and kept retrying...until forced onto better choice.

<< Paying it forward, one juicy problem at a time... >>
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#2
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Re:EAP225-Outdoor - constant disconnect/reconnect
2024-02-07 04:00:33

  @d0ugmac1 It was connected to my switch via PoE and not in a mesh network. That was one of the first troubleshooting things I did; turn off mesh networking:

 

 

It is connected directly to my SG2210MP v4.20 and currently waiting to be adopted:

 

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#3
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Re:EAP225-Outdoor - constant disconnect/reconnect
2024-02-07 04:39:55

  @Cozz 

 

If you re-adopt does it start being unstable again, or not?

<< Paying it forward, one juicy problem at a time... >>
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#4
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Re:EAP225-Outdoor - constant disconnect/reconnect
2024-02-07 04:43:59

  @d0ugmac1 

 

I'm reluctant to be honest to re-enable as its working! The primary reason for the outdoor AP is to provide connectivity for my cameras; the signal between the cameras and the interior AP's is very marginal.

 

I'll try it though and see what happens.

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#5
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Re:EAP225-Outdoor - constant disconnect/reconnect
2024-02-07 12:47:20 - last edited 2024-02-07 12:47:42

  @Cozz 

 

The reason for it is that I have seen during a power glitch, the meshed AP relocation to a marginal AP, and hang on  even when the much better option came back online.

 

New controllers have the option to 'prefer' a certain uplink, which I now use and so far so good

 

<< Paying it forward, one juicy problem at a time... >>
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#6
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Re:EAP225-Outdoor - constant disconnect/reconnect
2024-02-07 21:20:16
Mine was always set to Ethernet uplink; it was never in a wifi mesh environment. I have had it re-connected to the controller and all seems OK so far.
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#7
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Re:EAP225-Outdoor - constant disconnect/reconnect
2024-02-08 02:02:37

  @Cozz 

 

Definitely something software related, very periodic at 5min.   It's not random, so not a glitch or attack.  You're probably ok.

<< Paying it forward, one juicy problem at a time... >>
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#8
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Re:EAP225-Outdoor - constant disconnect/reconnect
2024-02-08 04:26:17

  @d0ugmac1 

 

Well, I updated the firmware on the switch and now the AP has started the disconnect/reconnect issue again. I've forgotten it again and am waiting for it to show up like last time.

 

Very frustrating!

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#9
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Views: 663

Replies: 8

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