SFP module on the new switch do not work

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

SFP module on the new switch do not work

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
SFP module on the new switch do not work
SFP module on the new switch do not work
2024-02-13 12:43:47 - last edited 2024-02-23 07:37:46
Model: TL-SG3452P  
Hardware Version: V3
Firmware Version: 3.30.0 Build 20230818 Rel.73626

Hi,

I Have problem wih SFP module on the new switch SG3452P 3.30 I have no SFP connectivity, on the logs I have the following:

71

2024-01-01 08:23:26

DDM

level_6

  Port 49 SFP Module rx power recover from the low warning threshold.

72

2024-01-01 08:23:26

DDM

level_6

  Port 49 SFP Module rx power recover from the low alarm threshold.

73

2024-01-01 08:22:56

DDM

level_6

  Port 49 SFP Module rx power is lower than warning point.

74

2024-01-01 08:22:56

DDM

level_6

  Port 49 SFP Module rx power is lower than alarm point.

75

2024-01-01 08:18:51

DDM

level_6

  Port 49 SFP Module rx power recover from the low warning threshold.

76

2024-01-01 08:18:51

DDM

level_6

  Port 49 SFP Module rx power recover from the low alarm threshold.

77

2024-01-01 08:18:21

DDM

level_6

  Port 49 SFP Module rx power is lower than warning point.

78

2024-01-01 08:18:21

DDM

level_6

  Port 49 SFP Module rx power is lower than alarm point.

 

The SFP Modules are TL-SM311LS(UN)

 

When I disconnect this module with fiber cable and connect to older switch TL-SG2452 then I have the connection.

  0      
  0      
#1
Options
1 Accepted Solution
Re:SFP module on the new switch do not work-Solution
2024-02-23 07:37:41 - last edited 2024-02-23 07:37:46

Hello,

The problem was that on the other side of the fibre optic connection the T2600G-52TS switch did not have the latest firmware. After updating the firmware on the other side the connection was established.

Recommended Solution
  1  
  1  
#4
Options
3 Reply
Re:SFP module on the new switch do not work
2024-02-18 06:39:22

Hi @Tutek 

Thanks for posting in our business forum.

Can you provide some details about your fiber? What fiber do you use? Specific specs.

 

So same fiber and module, on the previous switch, SG2452, it works perfectly?

Best Regards! If you are new to the forum, please read: Howto - A Guide to Use Forum Effectively. Read Before You Post. Look for a model? Search your model NOW Official and Beta firmware. NEW features! Subscribe for the latest update!Download Beta Here☚ ☛ ★ Configuration Guide ★ ☚ ☛ ★ Knowledge Base ★ ☚ ☛ ★ Troubleshooting ★ ☚ ● Be kind and nice. ● Stay on the topic. ● Post details. ● Search first. ● Please don't take it for granted. ● No email confidentiality should be violated. ● S/N, MAC, and your true public IP should be mosaiced.
  0  
  0  
#2
Options
Re:SFP module on the new switch do not work
2024-02-23 02:59:54

Hi @Tutek

Tutek wrote

Hi,

I Have problem wih SFP module on the new switch SG3452P 3.30 I have no SFP connectivity, on the logs I have the following:

71

2024-01-01 08:23:26

DDM

level_6

  Port 49 SFP Module rx power recover from the low warning threshold.

72

2024-01-01 08:23:26

DDM

level_6

  Port 49 SFP Module rx power recover from the low alarm threshold.

73

2024-01-01 08:22:56

DDM

level_6

  Port 49 SFP Module rx power is lower than warning point.

74

2024-01-01 08:22:56

DDM

level_6

  Port 49 SFP Module rx power is lower than alarm point.

75

2024-01-01 08:18:51

DDM

level_6

  Port 49 SFP Module rx power recover from the low warning threshold.

76

2024-01-01 08:18:51

DDM

level_6

  Port 49 SFP Module rx power recover from the low alarm threshold.

77

2024-01-01 08:18:21

DDM

level_6

  Port 49 SFP Module rx power is lower than warning point.

78

2024-01-01 08:18:21

DDM

level_6

  Port 49 SFP Module rx power is lower than alarm point.

 

The SFP Modules are TL-SM311LS(UN)

 

When I disconnect this module with fiber cable and connect to older switch TL-SG2452 then I have the connection.

Judging from the log, it could be a weak signal from the fiber. Recommend you try a different set.

Best Regards! If you are new to the forum, please read: Howto - A Guide to Use Forum Effectively. Read Before You Post. Look for a model? Search your model NOW Official and Beta firmware. NEW features! Subscribe for the latest update!Download Beta Here☚ ☛ ★ Configuration Guide ★ ☚ ☛ ★ Knowledge Base ★ ☚ ☛ ★ Troubleshooting ★ ☚ ● Be kind and nice. ● Stay on the topic. ● Post details. ● Search first. ● Please don't take it for granted. ● No email confidentiality should be violated. ● S/N, MAC, and your true public IP should be mosaiced.
  0  
  0  
#3
Options
Re:SFP module on the new switch do not work-Solution
2024-02-23 07:37:41 - last edited 2024-02-23 07:37:46

Hello,

The problem was that on the other side of the fibre optic connection the T2600G-52TS switch did not have the latest firmware. After updating the firmware on the other side the connection was established.

Recommended Solution
  1  
  1  
#4
Options

Information

Helpful: 0

Views: 905

Replies: 3

Related Articles