Camera Going Offline From Local Account but Not TP-Link ID

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Camera Going Offline From Local Account but Not TP-Link ID

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Camera Going Offline From Local Account but Not TP-Link ID
Camera Going Offline From Local Account but Not TP-Link ID
2024-03-21 05:09:18 - last edited 2024-05-19 10:01:51
Model: VIGI C540-W  
Hardware Version: V1
Firmware Version: 2.0.4 Build 230829

I have just purchased this camera and am new to all of this, so could be user error, but I have added my camera into the VIGI Security Manager twice, once into Local Account and once into my TP-Link ID, so that I can monitor from the android app, bust also record locally to the computer (I don't want to use the SD card). This works fine at first, but after a while the camera starts to appear offline on the local account but it's still working for the TP-Link ID account. Deleting and re-adding to the local account doesn't fix this, it still comes up as offline. How do I fix this?

Also is there a way to do event recording on local computer storage?

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Re:Camera Going Offline From Local Account but Not TP-Link ID-Solution
2024-05-17 09:24:39 - last edited 2024-05-19 10:01:48
I thought I had responded, my apologies. Went an bought an NVR. Thank you.
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Re:Camera Going Offline From Local Account but Not TP-Link ID
2024-03-22 01:59:32 - last edited 2024-03-22 03:15:01

Hi @Brad96 

Thanks for posting in our business forum.

Event recording is a proprietary feature on the NVR. VSM on Windows does not support that.

 

Local account, you mean under the same network? It shows up as offline?

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Re:Camera Going Offline From Local Account but Not TP-Link ID-Solution
2024-05-17 09:24:39 - last edited 2024-05-19 10:01:48
I thought I had responded, my apologies. Went an bought an NVR. Thank you.
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