New ER605 fails to connect to Internet
Just acquired a new TP-Link (ER606 Ver:2.6) Router with the intent of using it as a replacement for an aging router presently used to connect my network to the Internet. Followed instructions and connected the ER605 WAN port to the modem provided by my Internet Service Provider (ISP) and attempted to perform what the User Manual refers to as Quick Setup. There was no indication of any error but there was also NO Internet service. The image below shows what was displayed as a result. Would this be where addresses other than 0.0.0.0 ought to appear when connected to the Internet?
The Internet service works as expected then the network cable from the Mosem is unplugged and connedted to my properly functioning router.
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Hi @Aaeneas
Thanks for posting in our business forum.
Aaeneas wrote
I would say the reason for offering the screenshot is that 0.0.0.0 is not a valid IP address. While this is new to me it made me think that not much of anything happened when I ran what;s called Quick Setup.
Not sure what you mean when saying my laptop is connected to the ISP modem. I connected the laptop to the ER605 Router, which was connected to the modem but looks to me like no IP address was dynamically assigned. The laptop, as instructed, was configured to acquire an IP address via DHCP. I did NOT notice what address was assigned but since it seemed to be functioning properly that must have worked normally meaning 192.168.0.???.
12/20/2024 Update
Came to think that the question about connecting laptop to modem might be about information related to what results are expected when making an Internet connection. Therefore, I obtained a screenshot from the old router, which is functioning as expected, that I ended up having to setup because I cannot get the new ER605 router to work: What I think might be the relevant portion of that screenshot follows:
Note: This old router is connected to the same modem in the same configuration as I am attempting to configure the ER605 router.
The computer/old router gets a public IP address which means the modem is in bridge mode. And it is very likely that the ISP records the MAC address of the last connected(successfully) device.
So, either you contact them to release the MAC address as you need to connect a new device.
Or clone the MAC address of the last working device.
Turn off the modem for 10 minutes and boot it up with the new router/device may also fix this without contacting your ISP.
This is how to resolve such an issue when you replace a new router with the old modem. There are no other options to fix this.
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default lan ip on ER605 is 192.168.0.0/24 if you have the same network on your ISP router that is connected to WAN on ER605 you will have problems. try changing LAN to for example 192.168.2.1/24 on ER605 see if you then get internet.. it may be a good idea to restart the router after you have changed LAN to force an update of IP on WAN
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Hi @Aaeneas
Thanks for posting in our business forum.
1. Reboot the modem.
2. Make sure you have configured the WAN in the proper connection type.
3. If the your modem router provides the same subnet as the ER605 192.168.0.1/24, you are required to change them to avoid overlap.
If none of them work, contact your ISP regarding the modem.
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When performing this setup, as instructed, there is nothing connected to the router other than the Internet Service Provider's modem (i.e., no router) and a laptop computer with the ethernet port set to allow it's IP address to be obtained dynamically from the the router (i.e., new ER605). The modem's ethernet port is connected to the main WAN port and the laptop is connected to one of the LAN ports.
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Hi @Aaeneas
Thanks for posting in our business forum.
Screenshot of the WAN IP address on ER605, will it display a proper IP?
Or what's the IP you get from the laptop when you connect it to the ISP modem?
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I would say the reason for offering the screenshot is that 0.0.0.0 is not a valid IP address. While this is new to me it made me think that not much of anything happened when I ran what;s called Quick Setup.
Not sure what you mean when saying my laptop is connected to the ISP modem. I connected the laptop to the ER605 Router, which was connected to the modem but looks to me like no IP address was dynamically assigned. The laptop, as instructed, was configured to acquire an IP address via DHCP. I did NOT notice what address was assigned but since it seemed to be functioning properly that must have worked normally meaning 192.168.0.???.
12/20/2024 Update
Came to think that the question about connecting laptop to modem might be about information related to what results are expected when making an Internet connection. Therefore, I obtained a screenshot from the old router, which is functioning as expected, that I ended up having to setup because I cannot get the new ER605 router to work: What I think might be the relevant portion of that screenshot follows:
Note: This old router is connected to the same modem in the same configuration as I am attempting to configure the ER605 router.
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- Report Inappropriate Content
Hi @Aaeneas
Thanks for posting in our business forum.
Aaeneas wrote
I would say the reason for offering the screenshot is that 0.0.0.0 is not a valid IP address. While this is new to me it made me think that not much of anything happened when I ran what;s called Quick Setup.
Not sure what you mean when saying my laptop is connected to the ISP modem. I connected the laptop to the ER605 Router, which was connected to the modem but looks to me like no IP address was dynamically assigned. The laptop, as instructed, was configured to acquire an IP address via DHCP. I did NOT notice what address was assigned but since it seemed to be functioning properly that must have worked normally meaning 192.168.0.???.
12/20/2024 Update
Came to think that the question about connecting laptop to modem might be about information related to what results are expected when making an Internet connection. Therefore, I obtained a screenshot from the old router, which is functioning as expected, that I ended up having to setup because I cannot get the new ER605 router to work: What I think might be the relevant portion of that screenshot follows:
Note: This old router is connected to the same modem in the same configuration as I am attempting to configure the ER605 router.
The computer/old router gets a public IP address which means the modem is in bridge mode. And it is very likely that the ISP records the MAC address of the last connected(successfully) device.
So, either you contact them to release the MAC address as you need to connect a new device.
Or clone the MAC address of the last working device.
Turn off the modem for 10 minutes and boot it up with the new router/device may also fix this without contacting your ISP.
This is how to resolve such an issue when you replace a new router with the old modem. There are no other options to fix this.
- Copy Link
- Report Inappropriate Content
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