Forums/
Apps
2025-08-17 13:20:35
Failed to login
I'm unable to login to apps anymore after i reinstall the apps. Previously the apps works on my phone. I been using the iPhone 7 for the Deco app for year, now recently its not able to login. I have b
Forums/
Deco
2025-08-14 18:31:31
Deco mesh has some devices unable to access internet following firmware
M5 mesh network, I Updated the firmware to 1.8.5 20250612 rel 44225. Since the update the devices all access the M5 deco units but some (but not all) can't now "see" the internet. So my SkyQ box has c
Forums/
Deco
2025-08-16 08:27:48
No internet on devices after VPN client is connected in Deco
Hello, I have the some problem with the VPN Client. Im using a VPN with OpenVPN Protocol, the VPN Server is in other location on a synology NAS. I Have tested the VPN from a laptop and works fine. The
Forums/
Deco
2025-08-16 05:02:23
Security+ -> Network scan gives always advice to activate web, iOT protection while it’s active
Hi, I use the deco app on my iPhone and have homeshield Security+ All the protection options (web, iOT,shield) are active. In my weekly reports I get the advice to scan my network. When I scan my netw
Forums/
Deco
2025-08-15 08:20:26
Sky q box won’t link after firmware update to 1.8.5
My sky q box was stable for years. After the Deco firmware update it shows a connection to the router but no internet connection. It is not the sky box as I get a connection with the main router. Hard
Forums/
Deco
2025-08-15 08:20:28
no login after firmware update
After updating BE65 to firmware 1.2.0 login on PC is not possible anymore (with ip-adres). Any solution ?