You may find that your devices like your mobile phones and laptops lose internet connection constantly when they are connected to the router via Wi-Fi or Ethernet. It may be caused by many factors....

You may have a number of files, such as: documents, photos or videos on your hard drive. If it happens that you cannot read some of these files when you access the connected hard drive please try the...

Because of the varety of USB storage drives in the market, it is difficult for us to make our routers compatible with all them. Before you begin troubleshooting, please make sure that the drive works...

Note: Before you do these troubleshooting steps, please check whether the adapter you are using is the Archer T1U. For this model, it only supports 5GHz networks. If the router you are using only...

First we recomend you upgrade your smart home device to latest firmware. (click here) Then troubleshoot based on the different error messages in the Kasa app. 1. If the error says “cannot connect to...

Dear johnb_xp Our SOHO community is not yet officially launched. We are optimizing it now. From the top navigation, you can easily find the block of your products and go to the responding block to...