@22117X4000658 Hi, internet off when updating the firmware, or power off? And what happened after the firmware?

@murdof Hi, I did not quite under the packet capture log so later I would like to forward your case to the senior engineers. Before that, could you please help me check some information: 1. Since...

This Article applied to: Archer VR2100v(EU)_V1_201224 Issue Description/Phenomenon: When trying to configure and save the Virtual Server rules (or Port Forwarding), the web interface page will jump...

@Sweatcab It is not supported yet. Since I have seen the similar feedback before, I would report to the senior engineers for further assistance; If anyone had the same request, please feel free to...

@tiamy For the ISP-customized firmware—1.1.8, it does not support web UI and any new features mentioned on the firmware 1.5.x or 1.4.x, it would not be supported either; Returning this unit back to...

@AtulN Have you tried to change the DNS as well:https://www.tp-link.com/support/faq/1855/ Thank you very much and I would like to forward your case to the senior engineers for further assistance....