Forums/
Deco
2020-03-06 01:23:49
@khhong Please turn off the modem and Deco M5 first. And then turn on the Deco M5 first, 30s later, turn on the modem and wait 1-2 minutes to restart. After booted up, please verify whether the led...
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Forums/
Range Extenders
2020-03-05 11:08:13
With the range extender, you may find that Wi-Fi signal is stronger but download speed becomes slower. Why is that? There are many reasons for this, please follow the steps below to find a solution....
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Forums/
Wi-Fi Routers
2020-03-05 10:50:08
@Mark76 Sorry to respond late. Cause the 5GHz is deactivated and cannot be fixed yet, you can contact the retailer or the local tech support to get a replacement first. Sorry for the inconvenience...
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Forums/
Powerline Adapters
2020-03-05 10:15:07
@mrettich Hello Mathias, thanks for your reply. I also found that you raised a ticket email already, to help you figure it out, our engineer will email you to do further analysis. Please check your...
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Forums/
5G/4G Routers
2020-03-05 08:28:20
@Manuele What is the current internet IP address? Please ensure that it is a public one. How did you setup the port forwarding? You can show me the screenshot of the settings page. Please confirm...
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Forums/
Powerline Adapters
2020-03-05 08:12:14
@Bross The TP-Link powerline adapters work within the 3-30MHz frequency, you can contact the support of the inverter to confirm whether it can handle. Besides, you can ask them whether it is okay to...
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