@joeriboeri What is the model number of the Seagate HDD? what about its capacity and file format? With it plugged into the USB2.0 port, can it be detected? What is the current hardware and firmware...

@MoreWater The different hardware versions of Deco M5 share the same firmware; and the web UI displays firmware version, cause they are the same, the hardware version shows V1. You mentioned that the...

@Zima You can verify whether the USB dongle is included on the compatibility list first. https://www.tp-link.com/support/download/tl-mr3020/#Compatibility If it is not there, you can try to create...

@jusweny Hello, the Deco M9 plus V2 does not support this feature yet; while do not worry about that; the new features will be added with firmware upgrading. You can keep an eye on the Deco app or...

@Stephen.vdw Cause other wireless devices work well with the Deco network, the Deco mesh network should be working fine. And only the Samsung smartphone has this problem, you can do some...

@thewillb What is the current network diagram? Is there any error message or notification if you failed to add the Deco M4R? Below is the instruction to add additional Deco....