@Chris.Chin Please go to system tools-time settings page to correct the system time first. You even can change the time zone to a different one and then change it back. After that, try to enable the...

@Jag25 Thanks for your reply, from the picture, we found that the actual speed is normal compared to the speed test on the Deco app. Try to connect your computer to the modem with the same cable/port...

@Jimbojetset If the Virgin super hub still works as a wireless router, it is suggested to configure the Deco as access point mode to avoid the double NAT issue. And you can try to disable the wifi...

@Andrew_R_082 Compared to the firmware upgrade, it is more related to the hardware limitation. While we will forward it to our product engineer and they will evaluae the feasibility considering the...

@pMR600 Great to know that you figured it out by strengthening the 4G signal with an external antenna. And the MR600 supports band 3+40 and band 40+40. Good day.

@KlingonSpy Great to know that.