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Hi, The HS100 supports remote control. First, please go to device settings page to check whether you can see remote control option. And try to enable it; If failed, please show me is there any error...

I replied to you in another thread.https://community.tp-link.com/en/home/forum/topic/162710?page=1&t=2019%2F06%2F24%2001%3A10%3A14%20%2B0000

Hi, From your description, seems that the spearker has connected to the Deco, while cannot be enagaed by the app. Try to disable the antivirus on the Deco and give it a shot. Besides, it is suggested...