Hi the same thread https://community.tp-link.com/en/home/forum/topic/162834?page=1&t=2019%2F06%2F13%2006%3A28%3A55%20%2B0000

Hi, What is the operating system of your computer? What is the hardware version of the network adapter? https://www.tp-link.com/support/faq/46/ How far away between the main router and computer?...

Hi, from the status page, the 9970 obtained a valid public IP address, theoretically, it can access internet. It is suggested to change the DNS server to 8.8.8.8/8.8.4.4 to give it a go. Note: Go to...

Hi, What is the current light status of the powerline adapters? Especially the new one. And below is the instruction to pair them manually: https://www.tp-link.com/support/faq/258/ Note: Please move...

Hi, What is the light status of the powerline adapter when they disappear from the utility? Have you ever tried to move them into the same room and test the performance? For the adapter which...

Hi, When you do the ping test, how many devices connect to the powerline adapters? With few devices connected to the powerline adapters, please test the stability and the performance. With the device...