Hi, Thanks for your reply, I emailed you the instruction to update the firmware; please notice your inbox. After that, please check whether it works. Any updates, just let me know. Good day.

Hi, Could you please show us some details so that we can give you a specific answer: 1. The light status of the VR900v when the connection drops out. 2. At that time, please login to the web...

Hi, Have you tried to change another web browser or another device? Does the error message pop up when you go to somewhere else, like Time settings? Besides, you can hard reset the router by holding...

Hi, Sorry to respond late. It is not recommended to update the firmware back to V2 cause the router may be faulty and stops working completely. Meanwhile, for your information, according to the...

Hi, The performance of the powerline adapters is affected a lot by the powerline environment, and Cause it is invisible, it is hard to know the changes happens. While if you have not retuned it yet,...

Hi, To build up the network connection between extender and router, the extender will use the same wireless settings as the main router, including the security type and wifi password. So you do not...