@Oysters Hi, can I have the firmware version of the Deco X10? Have you ever tested the Ethernet connection speed from the main Deco X10 directly? -When the MacBook Pro is next to the main Deco X10,...

@Farrol Hi, welcome to the community. Occasional hot-swapping SIMs would be fine. It is not recommended to unplug or plug in a SIM card while a mobile router is powered on very frequently. Powering...

@MSl1 Hi, Archer MR200_V5.3 should support WiFi Schedule. Have you tried to set a Wireless on/off time via the web admin UI to see whether it helps with the reported issue on the range extender? Best...

@lohengrin1870 Hi, nice to see you again. May I know your SIM ISP? How about the current firmware version on the Archer NX600? Before Archer NX600, did you use any other mobile routers before? How...

@kalatos Hi, nice to see you again. It's recommended to wait for further assistance from the senior engineer through email. Moreover, if you're interested, a new firmware 1.2.10 of Deco BE65_V2 is...

@J4QDR4CO Hi, have you checked with Virgin Media about the "Internet Connection Type"？ Did you also receive a smart hub from Virgin Media? -If yes, is the Deco M5 connected behind the smart hub?...