@Timbo78 Hi, thank you very much for your time and patience. May I know your SIM carrier? When the internet was disconnected, would the 2nd internet light turn off? It is also suggested to save a...

@David_SM Hi, thank you very much for your time and patience. Is the Deco 1500, Deco X10:https://www.tp-link.com/en/home-networking/deco/deco-x10/ Can I have the model number of the ISP/Main router...

@shaywood Hi, thanks a lot for your time and patience. With the latest Deco Android App 3.9.76, would you still have the reported issue? If yes, please feel free to help me submit the Deco App log:...

@red_snow Hi, thank you very much for your feedback. Was the engineer able to locate the root cause? If there is more than one Deco X50-PoE unit connected to the same switch, please make sure Deco is...

@Stef2025 Hi, may I know your SIM carrier? If you have Deco X50-5G_V1/V1.2, it is suggested to install the latest 1.2.1 version to see whether it made any difference: Deco X50-5G_V1_1.2.1 Official...

@Badger21 Hi, thank you very much for the time and patience. Deco XE75 Pro doesn't support changing wireless channels for the time being. But the following beta firmware allows Deco units in the same...