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Forums/ Tapo Smart Camera
2024-08-21 06:43:22
Tapo D230S1 - Multiple Doorbells using H100 hubs?
@corofa Hi, 1. Since the Tapo D230 is a battery doorbell camera, the LED will turn off when it goes into the sleep status. 2. Are you referring to the phone won't receive the video call when someone...
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Forums/ Tapo Smart Camera
2024-08-20 10:49:02
Re:KC400 accepts SD but does not record
@FabioSampa Hi, Please confirm the following information for the reported issue. 1. What's the model number, capacity, and format of your SD card? Can you share the purchase link to your SD card? 2....
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Forums/ Tapo Smart Camera
2024-08-20 10:41:38
Re:Tapo C310 - MicroSD or camera failure?
@bodegaboy Hi, Please confirm the following information for the reported issue. 1. What's the model number, capacity, and format of your SD card? Can you share the purchase link to your SD card? 2....
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Forums/ Tapo Smart Camera
2024-08-20 10:27:06
Re:Motion detection triggers with camera's own light
@Capitolino Hi, Please confirm the following information for the reported issue. 1. Is the camera installed to face a window? Which light on the camera triggers the motion detection at night, such as...
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Forums/ Feature Requests
2024-08-20 10:11:50
Re:Tapo c225 disable physical privacy mode
@wicko Hi, Thank you for your feedback here, currently, the Tapo C225 does not support the feature to disable the physical privacy mode button. While we don't have any specific details that I can...
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Forums/ Tapo Smart Camera
2024-08-20 09:59:25
Re:What is the optical horizontal lens angle of C500?
@Dot_sent Hi, I think the information you want to know is the Field of View of the camera's lens, and you can find the information on our official website>camera's Specifications page. Best Regards
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