@aamir979 Hi, It should be the camera account you have configured on the Tapo app>camera's Device Settings>Advanced Settings page. You can refer to the instructions below to find the detailed...

@micoro

After inserting the microSD card into the Tapo Camera and setting up the camera's Detection and Recording functions as shown in the following instructions, the camera will save video recordings to...

@ilmoro Hi, Thank you for your attempt. If the problem remains, please record the time and date when it happens, and let me know your time zone. Best Regards

@envador Thank you very much for your cooperation~

@Zigaroo Hi, Have you connected the camera to a third-party app/program via RTSP/ONVIF? If so, what's the model number of the third-party device/app? You can change the camera account on the Tapo app...