@dibi Hi, Thank you for the updated information. Usually, when the camera is connected to a Wi-Fi network but has no internet or fails to connect to our cloud server, you will be unable to control it...

@ff-seco You may try the iSpy program: How to view Tapo camera on PC/NAS/NVR through RTSP/Onvif Protocol

@dottyd Hi, The detection settings look correct, if you receive a "Person was detected at 07:23:23" notification but actually no person in front of the camera, can you share the corresponding video...

@Barjose8 Hi, We need more detailed information about your case, it's recommended to follow the instructions on this thread to troubleshoot and then let me know the test results of each step. Best...

Tapo Battery-powered cameras offer flexibility and convenience for smart home security. However, if your Tapo camera or doorbell isn't charging properly with its power adapter or solar panel, it can...

@GSG2024 Glad to hear your case is solved and thank you for your support of our product~