@Yenory Hi, It's unable to locate the issue based on the limited information reported now. If you are willing to continue the troubleshooting, please help confirm the information in the above thread....

@Amenra Hi, The NC450 does not have new firmware released recently, it's unlikely a new bug appear on the firmware suddenly. You can refer to the above instructions for a try, and let me know if...

Hi All, We received feedback from a customer who solved the problem by 1) logging in to the camera's web UI 2) changing the camera's login account 3) logging in to the tpCamera app with the new...

@dennis_ Hi, Please describe your usage scenario in detail so I can provide proper instructions for you. Best Regards

@shinawil Hi, You can try the following steps and check if they help. 1. Hold the reset button on the camera for 10-15 seconds to factory reset it, then wait for 2 minutes, and check the LED status...

@Ed38 Hi, The Tapo camera supports the RTSP/ONVIF protocol and you can stream it on the third-party program/app via the RTSP/ONVIF protocol(as per the below instructions), however, we do not have the...