@Gits Hi, We have a new firmware that you can try to install to check if the audio quality will be improved. Please send me(@Solla-topee) the MAC address of the Tapo C520WS via a private message if...

@El_Rubio Hi, You can refer to Case 3 in the below instructions to troubleshoot if the live view page loads slowly. What should I do if I can't view the Tapo&Kasa camera? To better help you locate...

@ErcanGUNES Hi, Thank you for the case report. The case is special and to better help you, I'll escalate it to the tech team for further assistance, and they will contact you via email. Please wait...

@Samo Hi, You can refer to Case 3 in the below instructions to troubleshoot. What should I do if I can't view the Tapo&Kasa camera? If the problem remains, please help confirm: 1) The test results of...

@harmandeep Hi, Small Updates to the hardware version such as 1.0 vs 1.6 are generally the same, with the difference in hardware version being something as simple as an indicator of what facility the...

@Waddler Hi, The Tapo camera C100 supports the RTSP and ONVIF protocol, so it can work with third-party NVR or NAS devices that also support the RTSP/ONVIF protocol. You can use a third-party app,...