@Iceman5577 Hi, Currently, the Tapo camera supports up to 4 simultaneous video streams. If you need more simultaneous video streams, it's suggested to start a new thread to post your request in the...

@LewcidDream Hi, You can refer to the instructions below to troubleshoot if you fail to update the firmware. What to do if firmware update of my Tapo smart devices failed? Please confirm the LED...

@poiuyt Hi, It's unable to remove the camera account for RTSP connection via the Tapo app, but you can change the password of the camera account to disconnect the RTSP stream. You can also reset the...

@christianceb Hi, Please help confirm the following information about the reported case. 1. Please send me(@Solla-topee) the TP-Link account you used to log in to the Tapo app via a private message....

@Evdokia Hi, 1. Please refer to the link below to check if your notification feature is configured properly. How to configure the Notification feature for the Tapo & Kasa devices on the Tapo app? 2....

@Maynard_Rowley Hi, Your camera seems placed towards a window, in this situation, the infrared lights may cause reflection when the camera works in the Night mode, resulting in blurry and unclear...