@John0001 Hi, In this situation, please help provide the following video for further analysis. 1. On the Tapo app>camera's Live View page, set the camera's microphone value to the highest one. On the...

@ItsMeHi Hi, What's the model number, capacity, and format on your two microSD cards inserted into the camera? Please try to remove the microSD card from the camera that does not show the detection...

@TiamYee Hi, Please see the suggestion for your case in this thread. Best Regards

@TiamYee Hi, If this camera and your other cameras are connected to the same router's Wi-Fi network but can't be configured successfully, it's recommended to contact your retailer or local support to...

Hi, If you keep receiving the "Switched off. Charge the battery." notification when the Tapo C425 has sufficient battery power, please check if the camera's firmware is up to date, and you can try to...

@lbotran Hello, Thank you for your feedback here, we certainly appreciate your feedback and feature request. While we don't have any specific details that I can share about if this feature can come...