@John0001 Hi, 1. Do you mean can't hear Baby sounds when watching the camera's live view page on your phone and the C520WS is monitoring your baby? 2. Can you hear the sound from the camera when...

Hi All, Thank you for the case report. The new Kasa app ver 3.3.651 has been released. It's recommended to go to the App Store on your iPhone to download and install the new app and then check if the...

@panteror Hi, Thank you very much for your support of our product. Currently, we do not have any info about other hardwired cameras. Best Regards

@SillyPari @STN @tandy1972 Hi, I have sent the new firmware 1.1.9 version to your camera, please update the firmware via the Tapo app and check if it helps. Best Regards

@ercovi Hi, 1. Please go to the camera's Device Settings>Detection page to check if your detection type, activity zone, and sensitivity settings are correct. You can send me a picture of the...

@JhMan Hi, Thank you for the provided information. I have reported the issue to the tech team, and they will likely reach out to you via email to continue troubleshooting your issue. Please check...