@San71 Hi, Please send me a picture of your automation entry configuration, and what's the phenomenon when you say the automation entry is not working? Best Regards

@RVG Hi, 1. Since we roll out the new firmware gradually, some cameras may detect and update to the new firmware, and some do not. Please wait patiently, the new firmware will be available on all...

@Jjl290 Hi, In your case, please help check the signal strength of the Tapo C120 on its Device Settings>Device Info page, and is the camera connected to your router's Wi-Fi directly? Can you share...

@TP-Mark Hi, Thank you very much for the detailed information. I have reported the issue to the tech team, and they will likely reach out to you via email to continue troubleshooting your issue....

@Kayfersmum Hi, Currently, the Tapo cameras do not support the feature to set a static IP address, and you can vote on this thread "TAPO Cameras ADD STATIC IP" if you want to add this feature to the...

@anonimo Hi, Generally, you can refer to the link below to troubleshoot if you fail to control the Tapo camera. What to do if I can't control my Tapo cameras on the Tapo app? The Tapo camera is...