@Brownie58 Hi, Here are the instructions to configure the Alexa announcement feature of the Tapo camera. How to use the Alexa Announcement feature of the Tapo Camera? If you want Alexa to announce...

@Mimaque Hi, It's required to connect the Tapo H200 to your router by an ethernet cable to set it up, and since the Tapo H200 supports wired and Wi-Fi connection, you can configure it to connect to...

@Iliasdona Hi, We don't know the commands to pan/tilt the camera via a third-party app/program and are unable to provide support for a third-party app/program. Best Regards

@ppodder89 Hi, If you are using the Talk or Voice Call feature on the Tapo app: 1) please tap the icon at the right top corner of the Talk/Voice Call page, ensure the Camera's Speaker volume is set...

@OnkelFax Hi, The Tapo C420 must connect to the hub Tapo H200 to work, and it does not support the RTSP/ONVIF protocol now, so it can't work with the Synology Surveillance Station. It's recommended...

@archercj Hi, Thank you for the case report, we need more information to locate the problem, please help confirm: 1. The model number of your wireless router. 2. The MAC address of the C510W on the...