Forums/
Tapo Smart Camera
2024-01-18 09:01:52
@tvsrivatsa Hi, You can refer to the link below to troubleshoot if your camera keeps going offline. What should I do if my Tapo smart camera keeps losing connection or going Offline? Please help...
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Forums/
Tapo Smart Camera
2024-01-18 08:30:09
@Qurashe Hi, Please help check the model number of your router, and if you have other Wi-Fi networks, such as a hotspot Wi-Fi from your phone, you can try to reset the camera, reconfigure it to...
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Forums/
Tapo Smart Camera
2024-01-18 08:17:33
@Mel11 Hi, The Tapo C100 has inserted some English notify voices and will be triggered when resetting the camera, configuring the camera successfully, and the SD card works abnormally. From your...
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Forums/
Tapo Smart Camera
2024-01-18 07:57:15
@DazAA Hi, Thank you very much for the updated info, video, and pictures. I have reported the issue to the tech team, and they will likely reach out to you via email to continue troubleshooting your...
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Forums/
Tapo Smart Camera
2024-01-18 07:54:37
@SG2112 Hi, When the camera is working in Night mode, the haze in the environment reflects the light of the camera's IR LED, causing the camera to detect the phenomenon shown in the video. This...
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Forums/
Tapo Smart Camera
2024-01-18 06:48:00
@JPestana93 Hi, Thank you for the updated info. 1. The solid orange light on the camera means it connects to the router's Wi-Fi but has no internet access, so you can only control it in the local...
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