@VIVS Hi, Thank you very much for your detailed description and seems you have tried all the troubleshooting. Please refer to the link below to ensure your reset process is no problem, and you can...

@Coolguy29 Hi, Please ensure the firmware of your camera and the Tapo app is up to date, then check if you can use the Call or Talk features on the Tapo app for your Tapo C200. Please help confirm...

@Skepticalme Hi, About the reported phenomenon, please help confirm the following information. 1. Please send me the MAC address of your Tapo C200 via a private message. 2. Is this the first time you...

@wNc Hi, You can go to the camera's Device Settings page on the Tapo app and click on Remove Camera to reset the camera, or use the Reset button on the camera to reset it to factory default settings....

@EspeEstimada Hi, About the reported case, please ensure the Tapo app is the latest one, and you can try to manage the Tapo camera on a different phone if you have one. If the problem remains, please...

@FMX Hi, Usually, after you reboot the camera, it will stay in the position where it is before rebooting. In this situation, please help check the LED status on the Tapo C200 after a power outage....