camera autonomously readjusts itself C200

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camera autonomously readjusts itself C200

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
camera autonomously readjusts itself C200
camera autonomously readjusts itself C200
2024-01-17 04:59:51
Model: Tapo C200  
Hardware Version: V1
Firmware Version: 1.3.9

My C200 camera resets to its default position after a power cycle. Due to frequent power outages in South Africa, I've noticed that upon logging in, one specific camera autonomously readjusts itself, while the others remain unaffected. Despite attempting resets, reboots, and various troubleshooting methods, the issue persists. I'm hopeful that someone can provide assistance or guidance in resolving this matter.

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Re:camera autonomously readjusts itself C200
2024-01-18 11:04:59

  @FMX 

Hi,
Usually, after you reboot the camera, it will stay in the position where it is before rebooting.

In this situation, please help check the LED status on the Tapo C200 after a power outage. And you can try to reboot the camera on the Tapo app>camera's Device Settings>Reboot Camera page, then check if the camera will back to the default position automatically.
Best Regards

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