@pjs_gsy Hi, Thank you for the video recordings, I have reported the case to the tech team, and they will contact you via email for further analysis. Please check your email box and confirm. Best...

@Bassam_Sabry-74 Hi, Thank you for your cooperation, and please feel free to reply to us if there are any updates. Best Regards

@jm_carmona Hi, We do not have the product sales info, it's recommended to pay attention to the camera info on your region's official website to see if the camera is available in your region. And you...

@akhil_per0th Hi, 1. It's recommended to check if the microSD card is fake or not before using it on the camera, you can refer to the link below to test the microSD card with the tool H2testw and...

@PvdWalt Hi, Thank you for your updated information and attempt, and please feel free to contact us if you need any help. Best Regards

@xmac Hi, On the camera's Live View page, please tap the Record button to start recording video, then tap Pan & Tilt> tap the icon at the top right corner of the Pan & Tilt page>tap Pan & Tilt...