@Bassam_Sabry-74 Hi, I found that the last unbind time of your camera is on Dec 22, 2023. It's too long from now, and I can't find the relevant log about the issue. The camera is working fine now, I...

@Michael12 Hi, Thank you for the detailed info, and your camera's settings seem correct. I have reported the issue to the tech team, and they will contact you via email to continue troubleshooting...

@Dipil Hi, Thank you for the case sharing, and glad to hear your case is solved. Best Regards

@Dragonyte Hi, Thank you for the case sharing. Best Regards

@Gulfw Hi, If the Tapo C420 does not switch from Day mode to Night mode automatically, please help confirm: 1. Check if the Video Mode is set to Auto on the camera's Live View page. 2. When the...

@pjs_gsy Hi, Are you watching the camera via RTSP stream and capturing the picture on a third-party app/program? It is hard to read the bike's license plate if it's moving, and the static detail...