@PvdWalt Hi, Are you charging the Tapo C420 with the solar panel Tapo A200? Whether both the two Tapo C420 have the phenomenon you described? What are the other devices you used to connect to the...

@Texynz Hi, Currently, it's unable to sync the Home/Away mode on different phones even if they log into the Tapo app with the same account. Thank you for your feedback here, while we don't have any...

@Texynz Hi, I think the problem may be related to the camera settings, please help confirm the following information for further analysis. 1. If you have configured Away Mode, have you configured...

@OverExposure Hi, The camera will overexpose in the presence of bright light directed or reflected into the lens. Usually, we need to consider scenarios and avoid direct light or strong reflections...

@PvdWalt Hi, Connecting the camera Tapo C420 from one H200 to another requires resetting the camera and reconfiguring it to connect it to the new hub. How to reset my Tapo camera? Best Regards

@syaf Hi, Thank you very much for the detailed information and pictures. The tech team was made aware of your issue, and they will likely reach out to you via email to collect the app log and...