@Kaizoku Hi Our Tapo camera supports simultaneous viewing through 4 streams (2 main streams + 2 substreams). Based on the image you shared and the problem description, it seems that two other devices...

@Kaizoku Hi, Thank you for the feedback, and I'll forward it to the relevant departments to update the info soon. Best Regards

@Maxuk2 Hi, Please help confirm the following information about the reported issue. 1. What's the model number and MAC address of your Tapo Camera? 2. Do you have a wireless router that provides a...

@buce Hi, You can refer to "Part 1> Case 2: The camera has detected the events but cannot receive the notifications" in the link below to troubleshoot. What to do if I can't receive notifications...

@Josemanuel1962 Hi, You can refer to the link below to troubleshoot if you fail to set the camera up. What should I do if I fail to configure Tapo Camera? If you have the same error, please help...

@Kaizoku Hi, Thank you for the case report, and please help confirm the following information for the reported issue. 1. Have you inserted an SD card into the camera to store the video recordings? If...