Hi Everyone, If you have a 'Tap to Refresh" message that appears on the Tapo camera's Live View page after a firmware update recently, you can refer to the suggestions in the below thread to...

Update on Jan 23, 2024. The reported phenomenon is resolved on the Tapo app v3.1.514, and it's recommended to uninstall the Tapo app on your phone and reinstall the latest one from Google Play or App...

@Maxuk2 Hi, If you want to connect the Tapo camera to a hotspot Wi-Fi from your phone, it's suggested to use a different phone to configure the camera. Usually, after the camera is configured...

@Peatreas Hi, Currently, you can only reset the smart buttons or sensors to factory default settings or remove them from the Tapo app, then reconfigure them to connect to a different hub. Best Regards

@PauloSerol Hi, Thank you for your feedback here, we certainly appreciate your feedback and feature request. While we don't have any specific details that I can share about if this feature can come...

@jaybiz3 Hi, Please ensure the router that Tapo C320WS is connected to has internet access, and you can refer to the link below to troubleshoot. What to do if firmware update of my Tapo smart devices...