@sighallgone Hi, Currently, the battery-powered Tapo Camera models do not support the RTSP and ONVIF protocol, and they can only be viewed via the Tapo app. Thank you for your feedback here, we...

@Fran69 Hi, Please ensure only your phone is watching the Tapo Cam 2 and disconnect other devices to watch it, then check if the image is clear. Please check if there is anything stuck in front of...

@mr_robot_dev Hello, What's the model number and OS version of your phone, and what's the Tapo app version installed? If you have a different phone, please check if the same problem happens with the...

@Andy_Ireland Hello, Thank you for your feedback here, we certainly appreciate your feedback and feature request. While we don't have any specific details that I can share about if this feature can...

@Brintal Hi, I have sent a link to download the Tapo App(3.0.527) for you via private message, please check if the problem disappears on the new app. Best Regards

@ErvinBedi Hi, It's unable to revert back to the 1.0.0 firmware after updating to the new one. We would like to escalate your case to the tech team, and they will help follow it up. If you are...