Forums/
Tapo Smart Camera
2023-10-07 09:59:12
@Fran69 Hi, Please ensure only your phone is watching the Tapo Cam 2 and disconnect other devices to watch it, then check if the image is clear. Please check if there is anything stuck in front of...
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Forums/
Tapo Smart Camera
2023-10-07 09:53:05
@mr_robot_dev Hello, What's the model number and OS version of your phone, and what's the Tapo app version installed? If you have a different phone, please check if the same problem happens with the...
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Forums/
Feature Requests
2023-10-07 09:36:06
@Andy_Ireland Hello, Thank you for your feedback here, we certainly appreciate your feedback and feature request. While we don't have any specific details that I can share about if this feature can...
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Forums/
Tapo Smart Camera
2023-09-28 11:04:06
@Brintal Hi, I have sent a link to download the Tapo App(3.0.527) for you via private message, please check if the problem disappears on the new app. Best Regards
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Forums/
Tapo Smart Camera
2023-09-28 09:56:41
@ErvinBedi Hi, It's unable to revert back to the 1.0.0 firmware after updating to the new one. We would like to escalate your case to the tech team, and they will help follow it up. If you are...
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Forums/
Tapo Smart Camera
2023-09-28 09:22:39
@Kaizoku @NguyenKhoi Hi, I confirmed the information about the Tapo C320WS V2 and V2.2, they both support F/NO: 1.61 lens and 512GB SD card. I have forwarded the request to the related team to...
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