@RohitGaikwad Hello, Thank you very much for your feedback and usage scenario description. The Tapo cameras do not support saving videos to an FTP server directly, and while we don't have any...

@Pepito-34_ Hello, Thank you very much for your suggestion. While we don't have any specific details that I can share about if this feature can come to the product or when it might, I'll log the...

@ClaudioGC Hi, It's unable to add another mode like the Home/Away modes on the Tapo app>>Cameras menu. You can describe the detailed usage scenario for the new feature, and I'll record it and forward...

@Dolomats Hi, Most Tapo cameras support the standard ONVIF protocol (Profile S) as well as the RTSP protocol, so they can work with third-party NVR or NAS devices and third-party apps/programs...

@Diego_B Hi, We are releasing the firmware(1.2.14) for the Tapo C420 gradually so you see one camera has firmware version 1.2.14, and the other one has firmware version 1.2.12. Please wait patiently,...

@fenja77 Hi, It's recommended to troubleshoot refer to the link below. What to do if my Tapo Camera gets bricked or doesn't respond to a factory reset? Best Regards