@ClaudioGC Hi, It's unable to add another mode like the Home/Away modes on the Tapo app>>Cameras menu. You can describe the detailed usage scenario for the new feature, and I'll record it and forward...

@Dolomats Hi, Most Tapo cameras support the standard ONVIF protocol (Profile S) as well as the RTSP protocol, so they can work with third-party NVR or NAS devices and third-party apps/programs...

@Diego_B Hi, We are releasing the firmware(1.2.14) for the Tapo C420 gradually so you see one camera has firmware version 1.2.14, and the other one has firmware version 1.2.12. Please wait patiently,...

@fenja77 Hi, It's recommended to troubleshoot refer to the link below. What to do if my Tapo Camera gets bricked or doesn't respond to a factory reset? Best Regards

@PCBoszor Hi, If you have subscribed to the Tapo Care service for your Tapo cameras and inserted an SD card into the camera, then the ONVIP/RTSP stream to the camera will be disconnected. You can use...

@Danieldyrg Hi, For the sake of power saving, the Tapo C420 is usually in a sleep state (low power consumption) when no event is detected. When a motion or movement enters the field of view, the...