@MickyAndRed Thank you very much for the updates. Hi everyone, It's recommended to refer to the suggestions in this thread "Tapo C225 V1 can't receive detection notifications after updating the...

This Article Applies to: Tapo C225(EU) V1, 1.0.20 Build 230523 Rel.62326n Issue Description/Phenomenon: The Tapo C225 detects an event and can see the video recordings on the Tapo app but does not...

@azzo Hi, We have reported the issue to tech support, and they will likely reach out to you via email to continue troubleshooting your issue. Please check your email box and confirm. Best Regards

@docdunning Hi, It's required to remove the SD card from the hub and connect it to your PC to get the video. Or you can use the screen recording feature of your phone to record when watching the...

@LaMpiR Hi, We have reported the issue to tech support, and they will reach out to you via email to continue troubleshooting your issue. Please check your email box and confirm. Best Regards

@RandyAndy Hi, Thank you very much for your detailed suggestions. While we don't have any specific details that I can share about if the changes can come to the product or when they might, I'll log...