@shwift Hi, If you can't log in to the Deco app, please refer to the link below to troubleshoot. What should I do if I failed to login Deco App? If the problem remains, please help confirm the...

@Alexandre. Thank you for your sharing. Hi @Andeh1 The problem may be related to your network diagram, if all three Deco units are connected to the switch by an ethernet cable, they should be...

@sondrio1957 Hi Thank you for reaching out to our community. For your question, it's unable to turn off the Tapo plug via the Tapo app remotely when there is no internet connection. If your...

@Divingmad Hi We ship out products according to local regulations. It's suggested to go to the local official website to see what smart switch is available in your region, and you can check the...

@Aarav_Dhaka @Ianarchie Hi, Thank you for your case report here. To better help you locate and solve the camera unstable/offline issue, it's encouraged to Start a New Thread to describe your problem,...

@Antharian Hi, I have reported the issue to the tech team, and they will likely reach out to you via email to continue troubleshooting your issue. Please check your email box and confirm. Best Regards