@Kiko_Studios15 Hi, You can refer to the link below to troubleshoot if you fail to make Tapo devices work with Google Home. What should I do if I cannot make Tapo smart devices work with Alexa or...

@Jem12 Hi, It seems the Motion Tracking feature is enabled on the camera, and you can go to the Tapo app>Camera Settings page of the Tapo C200>Detection&Alerts page to check if the Motion Tracking...

@HeleneLouysse Hi, Please help confirm the following information for further analysis. 1. Please confirm the firmware of the Tapo C200 is up to date. You can send me the MAC address of the Tapo C200...

@Oldiwan4pjt Hi, Thank you for the ticket number. I confirmed that this case had been escalated to our senior engineer, and they will contact you within 1-2 business days for further troubleshooting....

@Tester1789 Hello, Thank you for your feedback here, we certainly appreciate your feedback and feature request. While we don't have any specific details that I can share about if this feature can...

@TP-user123 Hi, It's hard to locate the problem if the camera is working fine now, in this case, you can keep monitoring the camera's performance, and please feel free to contact us if any updates....