@DieterScholze Hi, Generally, the Tapo C500 will return to its starting position if there is no movement detected for 30 seconds after the motion tracking. If your C500 won't return to the starting...

@SebaB Hi, You can refer to the thread below to troubleshoot if your camera has a red light. What to do if my Tapo Camera gets bricked or doesn't respond to a factory reset? Best Regards

@SachinT Hi, The Tapo Care service takes effect after you subscribe to it successfully, and the video clips before you subscribed to the Tapo Care service are not available on the cloud server. For...

@Razahmed Hi, You can refer to the link below to troubleshoot if your Tapo cam keeps losing connection. What should I do if my Tapo smart camera keeps losing connection or going Offline? If the...

@El_Sayal Hi, If you refer to the Home mode or Away mode feature of the Tapo cam, please note that they are two different sets of Settings for motion detection. You can tap the button to quickly...

@Aljenuk Hi, Thank you for letting us know your concern and sharing the detailed scenario, while we don't have any specific details that I can share about if this feature can come to the product or...