@engeng Hi, If you have more than 10 Tapo Cam, please refer to Q9 and Q10 in the below link to subscribe to the Tapo Care service. General Questions about Tapo Care You can subscribe to more Tapo...

@MEddie Hi, If the EC70 has a flashing red light, please try the following steps. 1) Turn off the camera, wait for two minutes, and turn it back on. 2) Wait for two minutes after powering it on,...

@epnh Hi, If the EP10 works with UPS, it's suggested to connect it to the UPS to work rather than power the UPS, since if there are many clients connected to the UPS to work, using the EP10 to power...

@mistypoison Hi, Firstly, please check if your router is working with your phones or tablets. If not, please contact your ISP. If your router is working, please check if some special settings on the...

@edbb Hello, Thank you for the case report. Regarding the issue: 1) Please help confirm if the Tapo C420 and the hub H200 have the same Time Zone settings and if not, please correct the device's time...

@Jbmml Hello, Thank you for your feedback here, we certainly appreciate your feedback and feature request, and I'll log the feature request and pass it along to the team to evaluate. If any users...