@Oroneri Hi Steve, can you be more specific about the usage scenario of the preset feature you are talking about? For the Tapo C210 and C500, we do have the Mark Position feature which can quickly...

@PavelFux Hi, In this case, please reboot the router and the Tapo C200, after confirm the router is working, please check if the C200 is working. If not, please try to reset the camera to factory...

@Tony1921 According to the information I checked, the Tapo C420S2 does not have a new hardware version, and only the V1 is available now. Tapo C420S2 Please note that the Hub H200 can work with up to...

@BustaUK Hi, As you can see on the introduction page of the Tapo S200B on the official website, it does not design to have the smart notification feature. Tapo S200B>Overview However, the...

@El_Sayal Hi, The Tapo C420 and the C100 are different kinds of camera, Tapo C420 need to connect the Hub H200 to work, but Tapo C100 does not need the hub and will work when connecting to the router...

@ivork Hi, Currently, the Tapo Cam is required to connect to the internet to sync time with its NTP server, and there is no feature to set up the date and time manually on the Tapo app. Thank you for...