@Chipageo Hi, You can refer to the link below to know more info about the Tapo Care service. General Questions about Tapo Care. Generally, with the Tapo Care Premium service, all detected events are...

@vishalhemanth Hi, Some Tapo Cam support to press and holding the reset button for 5s to reset Wi-Fi, such as the Tapo C310, and you can try it, and when the Tapo Cam has a flashing red and green...

@Danny_SP Hi Danny, Thank you for your feedback here, we certainly appreciate your feedback and feature request. And I'll log the feature request and pass it along to the team to evaluate. Best...

@Nineo Hi, The problem seems you can't control your Tapo C200 remotely, please reboot the camera and your router, then check if it will solve the problem. If the problem remains, please check the...

@marioskir93 Hi, Generally, it's unable to downgrade the firmware of the Tapo cam, and we suggest updating the firmware to the latest one since it adds more features or fixes some problems on the old...

@ak2017 Hi, You can try to reboot the camera or reset it and reconfigure it to check if the problem will be solved. If the problem remains, please help confirm the following information for further...