@TeeKoo_fi Hi, We do not sell power adapters or power cords separately. It is generally not recommended to use other power adapters and extension cables to power the camera, as this may affect its...

@schnieders @dusag0211 Hi, It's suggested to troubleshoot by following the instructions below. Troubleshooting for better audio quality of my Tapo camera Best Regards

@VesNL Hi, 1. Please check if your "Return Home" or "Leaving Home" automation entries are configured with the Geofencing feature as instructed below. How to set up Geofencing on the Tapo App...

@Bbill Hi, Please provide the following information for checking. 1. Send me (@Solla-topee) the doorbell camera's MAC address via a private message. 2. Try to reproduce the reported phenomenon, and...

@KevinJK Hi, In your situation, please try Steps 1-4 listed under Scenario 1 in this post. And try to power another Tapo camera with this solar panel if you have one. Then send me the test results....

@JFan Hi, Please provide the following information for further analysis. 1. Please send us the screenshots of the camera's live view page before and after tracking. 2. Send me the camera's MAC...