@DebzH Hi, You can email support.forum@tp-link.com with the information (such as Subject, Forum Nickname, Description, etc.) listed in this post for further assistance. Best Regards

@Maithil Hi, I have escalated your case to our tech team, and they will contact you via email to assist you further. Please wait patiently. On your end, it's also suggested to download a video from...

@sepis Hi, Thank you for the update, and I'm glad to hear that your case is resolved. Best Regards

@Vix007 Hi, The camera's privacy zone is fixed relative to the camera lens, not to a specific physical location in space. If your TC70's motion tracking feature is disabled, you can manually pan &...

@Kiter1 Hi, If you have configured the detection and recording settings on the camera when it's online, they continue to work when the camera disconnects from Wi-Fi. However, most features, such as...

@Dee-Gee26 Hi, 1. Please uninstall the Tapo app on your phone, ensure your phone has a fast and stable internet connection, then go to Google Play or App Store to download and install the latest Tapo...