Hello @mscorner Thank you for more case details. Can you turn off the mobile data and only use the Wifi network, confirm there is only one phone is streaming in the local network. Please check my PM...

@GedB May I know were you able to add the bulb in the Deco app, feel free to let us know for any updated news, thank you!

Hello @Harenga Thank you for being interested in Tapo bulbs, yes the tapo bulb/Tapo plug support IFTTT TP-Link Tapo Integrations - Connect Your Apps with IFTTT FAQ:How to make my Tapo devices work...

Hello @Oldiwan4pjt Please also confirm your Tapo APP is up-to-date Try to force close the app and restart tapo app. Can you share a picture for the Playback area to help learn what happened, can I...

Hello @RicardoAAG It's a great step to confirm the Microphone on is the maximum on Camera's live page. Please also confirm that your phone or tablet has the large volume, and check if the volume is...

Hello @Abe00 If the camera is on Tapo Care cloud service, as far as I could tell a shared account should also be able to view the cloud videos. Can you double check if your parents can watch the...